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Managing Emotions in Qualitative Interviews

When we conduct qualitative interviews, we potentially expose ourselves to people we don’t like, people that push our buttons, or people that behave badly in groups. We may also find ourselves conducting interviews on highly charged or polarizing topics for which we have strong feelings. Or, we may find an emotional event in our personal life (e.g. relationship failure, job …

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Listening For Versus Collecting Data

Researchers talk about collecting data from subjects. The words alone insinuate a power differential. When we ‘collect’ something, we take …

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Recording Focus Groups: an Interview with Will Wright

I met Will Wright at a guest lecture called “The Art of the Interview” that I delivered to his Urban …

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Dr. Richard Krueger on Qualitative Listening

I thought if I really wanted to learn about listening during qualitative interviews I should go to an expert, someone …

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The Good Qualitative Researcher

For my recent completion of the Certified Listening Professional (CLP) certificate program (through the International Listening Association), I wrote a …

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